Shipping & Delivery
- Dear Solange ships to both across Indonesia and International.
- We partner with Sicepat for all domestic shipments (within Indonesia only).
- For our overseas shipments, we partner with DHL.
- For local shipments, your order’s tracking number will be sent to you via text message to your registered mobile number.
- For overseas shipments, your order’s tracking number will be sent to you to your registered Email address.
- Any package(s) that is/ are lost in the transit process (domestic/ international) will be borne by the designated courier. Therefore, we do not accept any refunds for this matter. However, we can help connect you with the courier’s customer care center.
- We do not ship on Saturday, Sunday and Public Holiday.
- We will ship your orders at 4PM WIB (Jakarta Local Time) on the days that we are open.
- For faster delivery, please place your order(s) and finalize payment before 3PM WIB (Jakarta Local Time).
Bank Transfers (transfers from BCA m-Banking):
- Click m-Transfer and register your 16 digits account number retrieved upon checkout.
- After you’re done with registering, kindly click “Transfer Antar Bank”
- Choose Bank BNI (bank code: 009) and your newly registered account number.
- Fill in the amount outstanding on “Jumlah Uang” and click “Send” on the top right corner of your mobile phone screen.
- Voilà! You’ve just completed your payment, please allow 2-12 hours for us to confirm your payment.
Bank Transfers (from any ATM machines):
- Click “Transfer”
- Click “Transfer ke Bank Lainnya”
- Fill in BNI Back Code (bank code: 009)
- Fill in the amount outstanding
- Fill in the 16 digits account number retrieved upon checkout
- Click send and you’re done!
For more information, please kindly reach us at;
Whatsapp: +628777 888 4800
Email : email@example.com